Online Privacy Policy

This Privacy Policy shall apply to Lutheran Metropolitan Ministry (LMM), and thus it shall govern any and all data collection and usage thereof. This Privacy Policy only applies to information collected by a website that is using this Privacy Policy. Through the use of www.lutheranmetro.org you are herein consenting to the following data

Collection of Information

This website collects various types of information, such as:

• Voluntarily provided information, which may include your name, address, email address, billing and/or credit card information, etc., which may be used when you purchase products and/or services and to deliver the services you have requested.
• Provided personal and health information through intake referral forms as necessary to provide quality services to our clients.
• Information automatically collected when visiting our website, which may include cookies, third party tracking technologies and server logs.

LMM shall only collect personal information that you knowingly and willingly provide via surveys, completed membership forms, emails, and intake forms. It is the intent of LMM to use personal information only for the purpose for which it was requested and any additional uses specifically provided on this site. This information is used for internal purposes and is shared with appropriate staff for the purpose of providing the information and/or services you have requested.

We may also gather information about the type of browser you are using, IP address or type of operating system to assist us in providing and maintaining superior quality service.

Use of Information Collected

Lutheran Metropolitan Ministry may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and/or services that may be available to you from www.lutheranmetro.org and our subsidiaries. Lutheran Metropolitan Ministry may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered.

Lutheran Metropolitan Ministry may deem it necessary to follow websites and/or pages that our users may frequent in an effort to glean what types of services and/or products may be the most popular to customers or the general public.

Lutheran Metropolitan Ministry may disclose your personal information, without prior notice to you, only if required to do so in accordance with applicable laws and/or in a good faith belief that such action is deemed necessary or is required in an effort to:

• Remain in conformance with any decrees, laws and/or statutes, or in an effort to comply with any process that may be served upon Lutheran Metropolitan Ministry and/or our website;
• Comply with reviews from outside entities in which Lutheran Metropolitan Ministry is certified, accredited, or funded.
• Maintain, safeguard and/or preserve all the rights and/or property of Lutheran Metropolitan Ministry; and
• Perform under demanding conditions in an effort to safeguard the personal safety of users of www.lutheranmetro.org and/or the general public.

Lutheran Metropolitan Ministry may transfer information in connection with any merger or transfer of all or substantially all of the assets of Lutheran Metropolitan Ministry or its affiliates.

Lutheran Metropolitan Ministry may share your information with third-party vendors who are working on behalf of Lutheran Metropolitan Ministry and require access to information to carry out that work.

Children Under Age of 13

Lutheran Metropolitan Ministry does not knowingly collect personal identifiable information from children under the age of thirteen (13) without verifiable parental consent. If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our records. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this website.

Unsubscribe or Opt-Out

All users and/or visitors to our website have the option to discontinue receiving communication from us and/or reserve the right to discontinue receiving communications via email or newsletters. To discontinue or unsubscribe to our website please send an email stating that you wish to unsubscribe to mail@lutheranmetro.org. If you wish to unsubscribe or opt-out from any third party websites, you must go to that specific website to unsubscribe and/or opt-out.

Links to Other Web Sites

Our website does contain links to affiliate and other websites. Lutheran Metropolitan Ministry does not claim nor accept responsibility for any privacy policies, practices and/or procedures of other such websites. The aforementioned Privacy Policy applies only and solely to the information collected by our website.

Security

Lutheran Metropolitan Ministry protects your information by using information security safeguards. Unfortunately, neither the network nor data transmission over the internet can be guaranteed to be 100% secure. As a result, while we strive to protect user’s information, Lutheran Metropolitan Ministry cannot ensure or warrant the security of information submitted through a website.

Changes to Privacy Policy

Lutheran Metropolitan Ministry reserves the right to update and/or change the terms of our privacy policy, and as such we will post those changes to our website homepage at www.lutheranmetro.org, so that our users and/or visitors are always aware of the type of information we collect, how it will be used, and under what circumstances, if any, we may disclose such information. If at any time Lutheran Metropolitan Ministry decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to whether or not to permit the use of their information in this separate manner.

Acceptance of Terms

Through the use of this website, you are hereby accepting the terms and conditions stipulated within the aforementioned Privacy Policy. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you are in agreement and acceptance of such changes.

HIPAA Privacy Policy

To the extent that this Privacy Policy conflicts with the Lutheran Metropolitan Ministry HIPAA Notice of Privacy Practices, which is also available on our website (HIPAA Privacy Notice), the Lutheran Metropolitan Ministry HIPAA Notice of Privacy Practices shall govern and control.

How to Contact Us

If you have any questions or concerns regarding the Privacy Policy related to our website, please feel free to contact us at the following email, telephone number or mailing address.

Email: jstarr@lutheranmetro.org
Telephone Number: 216.658.8422

Mailing Address:
Lutheran Metropolitan Ministry
4515 Superior Ave.
Cleveland, Ohio 44103

Effective Date: October 9, 2017