LMM COVID-19 Response
Lutheran Metropolitan Ministry (LMM) continues to follow the most up-to-date information regarding COVID-19 (Coronavirus) and advance our safety and business continuity plans in coordination with various public and private sector partners. We have and will continue to implement measures to keep our clients, volunteers, partners, staff and the broader community safe, following the guidance of the Centers for Disease Control, National Institute of Health, Governor Mike DeWine’s office and the Ohio Department of Health.
When the potentially devastating impact of COVID-19 became clear in early March, it became necessary to allocate and prioritize our human, financial and physical resources to provide the most essential services: sheltering adults, families and youth; providing meals to shelter residents; and supporting the health and well-being of persons under guardianship. It has taken the full effort of our team to respond to this rapidly changing environment and ensure service continuity. Staff partners are supporting essential services in many ways – whether on the front lines or behind the scenes. These efforts, in combination with the generosity of the philanthropic community, relief funding from governmental sources and a number of individual donations have allowed us to sustain financially. LMM continues to serve our clients, and has expanded to support partner organizations as they manage their own COVID response.
Many of those we serve live in congregate residential settings which can be a challenge for infectious disease prevention and mitigation. Guardianship wards live in group homes, assisted living and nursing homes; participants in the culinary program reside at Northeast Reintegration Center; youth reside in the shelter and cluster site apartments; and the men’s shelter houses the largest number of homeless individuals under one roof in the state. Our services have been modified in recent weeks through a combination of remote contact and social distancing tactics so we may safely support individuals in these settings. Click here to learn more on how LMM has worked with community partners to respond to COVID-19 in the context of homelessness.
While the Governor’s phased re-opening of business begins Friday, May 1, we remain cautious about altering our strategy. Many of the individuals we serve have at least one COVID-19 risk-factor and many live in congregate settings which remain vulnerable to disease transmission. Additionally, before opening to the public, LMM will need to establish procedures and secure supplies like PPE to ensure the safety of staff, participants, and visitors. Therefore, through at least the end of August, LMM will continue to stay the course and follow the measures currently in place:
- Richard Sering Center at 4515 Superior Ave. and Health & Wellness Services at 4100 Franklin Blvd. are closed to the public;
- Essential services that support basic needs will be provided and expanded as needed or requested;
- The portion of our staff who have been working from home will continue to work from home; and
- On site volunteering by groups and individuals remains on hold.
As with most businesses, the way we provide services and the way we work has changed and we will need to adapt to this new environment. In the coming weeks, our team will engage in planning a strategy to move us toward a “new normal”.
In addition to providing basic needs services and innovative programs, LMM engages more than 2,500 volunteers, hosts dozens of nonprofit and community groups for meetings at our main site, and holds several civic and special events on an annual basis. We miss seeing you! As we look toward a post-COVID era, we are hopeful to get back to this important community engagement.
Thank you for your financial and in-kind support, thoughts and prayers during this challenging time.
Please stay safe and well,
- Ohio Department of Health: 1-833-4-ASK-ODH (1-833-427-5634) or https://coronavirus.ohio.gov/
- Ohio Dept. of Jobs & Family Services
- COVID19Housing@mha.ohio.gov for more information related to funding that will help people who may rely on homeless shelters, domestic shelters, group homes, and recovery housing.
- Ohio COVID-19 Job Search
- For behavioral health-specific information visit: mha.ohio.gov/coronavirus
- Behavioral health-related questions, email covid19BH@mha.ohio.gov
- COVID Careline (Emotional Support/Referrals: 1-800-720-9616)
- COVID-19-related OTP questions, email OTP_COVID19@mha.ohio.gov
- Housing questions, email COVID19Housing@mha.ohio.gov
- Telehealth questions, email COVID19BHTelehealth@mha.ohio.gov
- Cleveland Clinic COVID-19 page
- Cleveland Department of Public Health
- Coordinated Intake and Assessment system for persons experiencing homelessness will continue to be utilized, operating now solely by phone at 216-674-6700. Coordinated Intake is available from 8 a.m.-8 p.m. by phone Monday through Friday.
- Cuyahoga County COVID-19 Hotline: 855-711-3035
- Cuyahoga County Board of Health: www.ccbh.net
- City of Cleveland: www.clecityhall.com
- Downtown Cleveland Alliance resource page
- Legal Aid Society of Cleveland Help Lines
- MetroHealth TeleHealth hotline: 440-59-COVID (440-592-6843)
- Northeast Ohio Rental Assistance
- Right To Counsel- Cleveland Launches, Providing Free Legal Help to Low-Income Tenants Facing Eviction
- United Way 2-1-1